Customer support
that never sleeps.
RelayDesk handles routine enquiries, learns what your customers need, and helps your team focus on the conversations that matter.
Organisations already using RelayDesk
to improve their support
Everything your support team needs – and nothing they don’t
Support whilst you’re offline
Your AI agent never sleeps, reliably answering questions 24/7, 365 days of the year – when your customers need support the most.
Escalation to human support
When AI can’t help, the AI service agent seamlessly collects details and alerts your team – so nothing slips through the cracks.
Actionable insights
See what customers are asking, what’s working, and where support can improve – with actionable AI powered recommendations.
Trained on your content
Your agent learns from your website, help docs, products, events and policies – so every answer is accurate, relevant, and always on-brand.
Speaks your customer’s language
Fluent in over 50 languages without needing you to translate your content. RelayDesk automatically understands and replies in your customer’s language.
Easy website embed
Add RelayDesk to any website in minutes with a single line of code. No developer needed!
Supporting a busy museum
“We used to prioritise phones, meaning emails and social messages often got delayed – especially during busy periods like school holidays. Since launching RelayDesk, call volumes have dropped, out-of-hours voicemails have almost disappeared, and over 52% of chatbot conversations now happen while we’re closed – providing real support even when the office is empty.
Visitors find answers faster, and our team has reclaimed time to focus on more complex queries. Onboarding was simple and guided – what felt intimidating at first quickly became an essential part of our support strategy.
We assumed this kind of tool was only for big organisations. We were wrong. RelayDesk is affordable, effective, and genuinely makes a difference.”
Sophie Ballinger, Head of Communications & Customer Service
Eureka! The National Children’s Museum
